FAQ
ORDER INFORMATION
WILL YOU RESTOCK SOLD OUT PRODUCTS?
Thank you so much for your interest in Giri's merch! We try our best to keep things in stock. If items are sold out, Giri will announce when they are back in stock.
DO YOU ACCEPT RETURNS
Currently we only accept exchanges for faulty products and sizing issues. Please contact us to get your exchange started.
CAN I CANCEL MY ORDER?
All sales are final. If you have any issues with your order, please contact us.
ARE THERE SIZE MEASUREMENTS?
We have a Sizing Chart for measurement reference!
SHIPPING
WHERE DO YOU SHIP?
Due to shipping restirctions, Donhiki Vegetable Knives are only available for shipping to the following countries:
USA, United Kingdom, Canada, Australia, Italy, France, Spain, Poland, Norway, Sweden, Finland & Denmark
Unless otherwise stated, shipping is offered worldwide for SELECT ITEMS.
HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ITEMS?
Currently, we expect all orders to ship out mid-late March. Products are currently in production! Once your order is shipped out, shipping times will vary based on where you live. All our orders are shipped out of US.
Domestic orders will take around 3-5 days to arrive.
Canadian orders will take up to 2 weeks depending on shipping speed.
International orders can take up to 3-4 weeks depending on shipping speed.
Issues with your order?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at giri@copiummerch.com